WearTally Support
Find answers about lifestyle, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the WearTally Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Can I add photos of my clothes?
No. This version is a text-based wardrobe organizer and does not request camera or photo-library access.
How is cost per wear calculated?
When a piece has a purchase price and at least one logged wear, WearTally divides the entered price by that piece's wear count.
How do I back up or move my wardrobe?
Use Share JSON to export a versioned snapshot. On another device, paste it into Import JSON; WearTally validates it and asks before replacing local data.
Where is my WearTally data stored?
Your app content is stored in local app storage on your device. WearTally has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
How do I manage tracking, analytics, and crash reports?
On iOS, Apple’s system App Tracking Transparency (ATT) setting is the only telemetry control. Apple’s system prompt appears only while the status is not determined. To review or change your choice, open Settings > Privacy & Security > Tracking and select WearTally. Firebase remains unconfigured unless ATT is authorized, and every app feature remains available either way. On Android, the current shared telemetry path is disabled.
Does WearTally show ads or require an account?
No. The current version has no ad-display SDK, does not show in-app ads, and has no login, account system, subscription, or in-app purchase. After iOS ATT authorization, Firebase may use IDFA only for installation attribution and advertising measurement as described in the Privacy Policy.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “WearTally support” so we can route your message correctly.
support@adstarlabs.com