WakeQuestWakeQuest Support
Find answers about tools & alarms, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the WakeQuest Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Why did an alarm arrive late or without sound?
Check system notification, alarm volume, Focus/Do Not Disturb, battery optimization, and exact-timing settings. WakeQuest cannot override those operating-system controls.
Does dismissing the notification complete the challenge?
No. WakeQuest records a completed morning only after the math or memory challenge is completed inside the app.
Are my alarms stored online?
No. Alarm schedules, challenge settings, snooze preference, and wake history are stored locally on this device.
Where is my WakeQuest data stored?
Your app content is stored in local app storage on your device. WakeQuest has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
Can I turn analytics and crash reports off?
Yes. Open the Privacy control inside WakeQuest and change your choice at any time. Analytics and crash reporting are off by default and start only after you enable them.
Why does WakeQuest request device permission?
Notifications for local alarm alerts and snooze actions Exact-alarm scheduling access on supported Android versions You can deny or later change permission in device settings; the related feature may then be unavailable.
Does WakeQuest show ads or require an account?
No. The current version has no advertising SDK, login, account system, subscription, or in-app purchase.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “WakeQuest support” so we can route your message correctly.
support@adstarlabs.com