TempoForge Support
Find answers about music & audio, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the TempoForge Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Does TempoForge use the microphone?
No. Tap tempo uses your screen taps, and the metronome plays bundled audio loops. Microphone recording is disabled.
Why did the metronome stop when I locked the screen?
TempoForge is configured for foreground practice, without background playback. The operating system or another app taking audio focus can pause it.
How is a practice session saved?
A session begins when you start the forge and is written to local history when you tap Stop & log. Presets and practice records stay on this device.
Where is my TempoForge data stored?
Your app content is stored in local app storage on your device. TempoForge has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
How do I manage tracking, analytics, and crash reports?
On iOS, Apple’s system App Tracking Transparency (ATT) setting is the only telemetry control. Apple’s system prompt appears only while the status is not determined. To review or change your choice, open Settings > Privacy & Security > Tracking and select TempoForge. Firebase remains unconfigured unless ATT is authorized, and every app feature remains available either way. On Android, the current shared telemetry path is disabled.
Does TempoForge show ads or require an account?
No. The current version has no ad-display SDK, does not show in-app ads, and has no login, account system, subscription, or in-app purchase. After iOS ATT authorization, Firebase may use IDFA only for installation attribution and advertising measurement as described in the Privacy Policy.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “TempoForge support” so we can route your message correctly.
support@adstarlabs.com