ProofStampProofStamp Support
Find answers about productivity & photo utilities, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the ProofStamp Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Is location required to use ProofStamp?
No. Location is off by default and is requested only if you turn on Add current coordinates. You can still take, stamp, save, and share a photo without it.
Does ProofStamp upload my photos?
No. There is no account or cloud upload. A capture remains in temporary app storage, saving creates a local photo-library copy, and sharing sends only the stamped copy you choose through the system share sheet.
Why is a saved image not shown inside the recent proof log?
The recent log stores capture metadata, not a permanent duplicate of the image. Look in your device's photo library if you chose Save.
Where is my ProofStamp data stored?
Your app content is stored in local app storage on your device. ProofStamp has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
Can I turn analytics and crash reports off?
Yes. Open the Privacy control inside ProofStamp and change your choice at any time. Analytics and crash reporting are off by default and start only after you enable them.
Why does ProofStamp request device permission?
Camera access, requested to take a proof photo Foreground precise/coarse location, requested only when the user enables the location switch Photo-library add access, requested only when the user saves a stamped image You can deny or later change permission in device settings; the related feature may then be unavailable.
Does ProofStamp show ads or require an account?
No. The current version has no advertising SDK, login, account system, subscription, or in-app purchase.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “ProofStamp support” so we can route your message correctly.
support@adstarlabs.com