NurtureLog

NurtureLog Support

Find answers about parenting — baby tracker, local data, privacy, and troubleshooting—or contact the Adstar Labs team.

For NurtureLog on iPhone, iPad, and Android

Email support

Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.

Privacy questions

Read the NurtureLog Privacy Policy or email privacy@adstarlabs.com.

Before emailing: include your device model, operating-system version, app version, language, and the steps that caused the issue. Do not send sensitive app content unless it is essential.

Frequently asked questions

What can I track in NurtureLog?

You can record bottle feeds, left- or right-side breastfeeding, sleep, wet or dirty diapers, and free-form care notes.

Does an active timer survive reopening the app?

Yes. The current feeding or sleep timer and its start time are stored locally and elapsed time is recalculated when the app is active again.

Is NurtureLog medical advice?

No. It is a private personal record. Contact a qualified clinician whenever you have concerns about a baby's health or care.

Where is my NurtureLog data stored?

Your app content is stored in local app storage on your device. NurtureLog has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.

How do I manage tracking, analytics, and crash reports?

On iOS, Apple’s system App Tracking Transparency (ATT) setting is the only telemetry control. Apple’s system prompt appears only while the status is not determined. To review or change your choice, open Settings > Privacy & Security > Tracking and select NurtureLog. Firebase remains unconfigured unless ATT is authorized, and every app feature remains available either way. On Android, the current shared telemetry path is disabled.

Does NurtureLog show ads or require an account?

No. The current version has no ad-display SDK, does not show in-app ads, and has no login, account system, subscription, or in-app purchase. After iOS ATT authorization, Firebase may use IDFA only for installation attribution and advertising measurement as described in the Privacy Policy.

The app closed unexpectedly. What should I send?

Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.

Still need help?

Contact Adstar Labs

Use the subject “NurtureLog support” so we can route your message correctly.

support@adstarlabs.com