LiftTally Support
Find answers about health & fitness — workout log, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the LiftTally Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Can I add my own exercises and plans?
Yes. Add a unique custom exercise, choose its category, and include it in a plan with target sets, repetitions and rest duration.
Will the rest timer continue after I leave the app?
The rest deadline is stored and restored when the app opens again. If notification access is allowed, LiftTally also schedules a system alert; otherwise the timer signals only while the app is open.
How do I back up my training data?
Share a versioned JSON snapshot from Data. Active workouts are not included. A pasted snapshot is validated and shown for confirmation before replacing local plans and history.
Where is my LiftTally data stored?
Your app content is stored in local app storage on your device. LiftTally has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
How do I manage tracking, analytics, and crash reports?
On iOS, Apple’s system App Tracking Transparency (ATT) setting is the only telemetry control. Apple’s system prompt appears only while the status is not determined. To review or change your choice, open Settings > Privacy & Security > Tracking and select LiftTally. Firebase remains unconfigured unless ATT is authorized, and every app feature remains available either way. On Android, the current shared telemetry path is disabled.
Why does LiftTally request device permission?
Optional notification permission for rest-timer completion Exact-alarm scheduling on Android for rest timers Vibration when a rest timer completes while the app is open You can deny or later change permission in device settings; the related feature may then be unavailable.
Does LiftTally show ads or require an account?
No. The current version has no ad-display SDK, does not show in-app ads, and has no login, account system, subscription, or in-app purchase. After iOS ATT authorization, Firebase may use IDFA only for installation attribution and advertising measurement as described in the Privacy Policy.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “LiftTally support” so we can route your message correctly.
support@adstarlabs.com