LeafRoutineLeafRoutine Support
Find answers about lifestyle — plant care, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the LeafRoutine Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Does LeafRoutine identify or diagnose plants?
No. You create each profile and choose its care cycles manually. The app does not identify plants or diagnose plant health.
Where are plant photos stored?
A copy of each photo you select is stored in LeafRoutine's local app storage. Photos and records are not uploaded.
How do care reminders work?
When enabled and permitted, LeafRoutine schedules one local notification at 9:00 on each upcoming care day. The in-app due list continues to work if notifications are denied.
Where is my LeafRoutine data stored?
Your app content is stored in local app storage on your device. LeafRoutine has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
How do I manage tracking, analytics, and crash reports?
On iOS, Apple’s system App Tracking Transparency (ATT) setting is the only telemetry control. Apple’s system prompt appears only while the status is not determined. To review or change your choice, open Settings > Privacy & Security > Tracking and select LeafRoutine. Firebase remains unconfigured unless ATT is authorized, and every app feature remains available either way. On Android, the current shared telemetry path is disabled.
Why does LeafRoutine request device permission?
User-selected photo access through the system image picker Optional notification permission for care reminders Exact-alarm scheduling on Android for local care reminders You can deny or later change permission in device settings; the related feature may then be unavailable.
Does LeafRoutine show ads or require an account?
No. The current version has no ad-display SDK, does not show in-app ads, and has no login, account system, subscription, or in-app purchase. After iOS ATT authorization, Firebase may use IDFA only for installation attribution and advertising measurement as described in the Privacy Policy.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “LeafRoutine support” so we can route your message correctly.
support@adstarlabs.com