LeafRoutine

LeafRoutine Support

Find answers about lifestyle — plant care, local data, privacy, and troubleshooting—or contact the Adstar Labs team.

For LeafRoutine on iPhone, iPad, and Android

Email support

Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.

Privacy questions

Read the LeafRoutine Privacy Policy or email privacy@adstarlabs.com.

Before emailing: include your device model, operating-system version, app version, language, and the steps that caused the issue. Do not send sensitive app content unless it is essential.

Frequently asked questions

Does LeafRoutine identify or diagnose plants?

No. You create each profile and choose its care cycles manually. The app does not identify plants or diagnose plant health.

Where are plant photos stored?

A copy of each photo you select is stored in LeafRoutine's local app storage. Photos and records are not uploaded.

How do care reminders work?

When enabled and permitted, LeafRoutine schedules one local notification at 9:00 on each upcoming care day. The in-app due list continues to work if notifications are denied.

Where is my LeafRoutine data stored?

Your app content is stored in local app storage on your device. LeafRoutine has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.

Can I turn analytics and crash reports off?

Yes. Open the Privacy control inside LeafRoutine and change your choice at any time. Analytics and crash reporting are off by default and start only after you enable them.

Why does LeafRoutine request device permission?

User-selected photo access through the system image picker Optional notification permission for care reminders Exact-alarm scheduling on Android for local care reminders You can deny or later change permission in device settings; the related feature may then be unavailable.

Does LeafRoutine show ads or require an account?

No. The current version has no advertising SDK, login, account system, subscription, or in-app purchase.

The app closed unexpectedly. What should I send?

Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.

Still need help?

Contact Adstar Labs

Use the subject “LeafRoutine support” so we can route your message correctly.

support@adstarlabs.com