HourMintHourMint Support
Find answers about productivity — time tracking, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the HourMint Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Does HourMint require an account?
No. Projects, running timers and time entries are stored locally on this device.
Can I enter time manually?
Yes. In Log, choose a project, enter a valid date and minutes, and optionally add a work note and tags.
How do I back up or move my data?
Share the versioned JSON backup from Data. On another installation, paste the snapshot, validate it and confirm before replacing that device's local data. CSV is also available for spreadsheets.
Where is my HourMint data stored?
Your app content is stored in local app storage on your device. HourMint has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
How do I manage tracking, analytics, and crash reports?
On iOS, Apple’s system App Tracking Transparency (ATT) setting is the only telemetry control. Apple’s system prompt appears only while the status is not determined. To review or change your choice, open Settings > Privacy & Security > Tracking and select HourMint. Firebase remains unconfigured unless ATT is authorized, and every app feature remains available either way. On Android, the current shared telemetry path is disabled.
Does HourMint show ads or require an account?
No. The current version has no ad-display SDK, does not show in-app ads, and has no login, account system, subscription, or in-app purchase. After iOS ATT authorization, Firebase may use IDFA only for installation attribution and advertising measurement as described in the Privacy Policy.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “HourMint support” so we can route your message correctly.
support@adstarlabs.com