FocusArcFocusArc Support
Find answers about productivity, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the FocusArc Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Can I use FocusArc without notifications?
Yes. The timer, tasks, and session history still work. Keep the app open if you want to see the in-app completion alert.
How is a focus session recorded?
A session is added when a focus phase reaches completion. It stores the local date, timestamps, duration, and the selected task identifier if one was chosen.
Why can I not change the focus or break length?
Timing can be changed only while the timer is idle. Pause and reset an active timer, then apply the new focus and break lengths.
Where is my FocusArc data stored?
Your app content is stored in local app storage on your device. FocusArc has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
Can I turn analytics and crash reports off?
Yes. Open the Privacy control inside FocusArc and change your choice at any time. Analytics and crash reporting are off by default and start only after you enable them.
Why does FocusArc request device permission?
Notification permission, requested for local timer-completion alerts Android exact-alarm access may affect alert timing You can deny or later change permission in device settings; the related feature may then be unavailable.
Does FocusArc show ads or require an account?
No. The current version has no advertising SDK, login, account system, subscription, or in-app purchase.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “FocusArc support” so we can route your message correctly.
support@adstarlabs.com