ClassCycle Support
Find answers about education, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the ClassCycle Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
How does ClassCycle determine today's cycle day?
It counts weekdays from the day-one anchor date and wraps the result across your selected cycle length. Saturdays and Sundays do not advance the cycle.
Can I use a cycle longer than an A/B schedule?
Yes. The editor supports cycle lengths of 2, 3, 4, 5, 6, or 10 days.
Does ClassCycle sync with my school calendar?
No. You enter the anchor date and classes manually, and all timetable data stays on this device.
Where is my ClassCycle data stored?
Your app content is stored in local app storage on your device. ClassCycle has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
How do I manage tracking, analytics, and crash reports?
On iOS, Apple’s system App Tracking Transparency (ATT) setting is the only telemetry control. Apple’s system prompt appears only while the status is not determined. To review or change your choice, open Settings > Privacy & Security > Tracking and select ClassCycle. Firebase remains unconfigured unless ATT is authorized, and every app feature remains available either way. On Android, the current shared telemetry path is disabled.
Does ClassCycle show ads or require an account?
No. The current version has no ad-display SDK, does not show in-app ads, and has no login, account system, subscription, or in-app purchase. After iOS ATT authorization, Firebase may use IDFA only for installation attribution and advertising measurement as described in the Privacy Policy.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “ClassCycle support” so we can route your message correctly.
support@adstarlabs.com