ChoiceOrbit Support
Find answers about tools, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the ChoiceOrbit Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
What is the difference between Repeat and No repeat?
Repeat keeps every active choice available after each spin. No repeat removes the selected choice until you reset the pool.
How do weights affect the wheel?
A larger weight gives an active option a proportionally larger chance of being selected. Each option accepts a whole-number weight from 1 to 20.
Are my wheels or name lists uploaded?
No. Wheels, tool inputs, settings, and result history stay on your device. You can share an individual result only when you choose to use the system share sheet.
Where is my ChoiceOrbit data stored?
Your app content is stored in local app storage on your device. ChoiceOrbit has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
Can I turn analytics and crash reports off?
Yes. Open the Privacy control inside ChoiceOrbit and change your choice at any time. Analytics and crash reporting are off by default and start only after you enable them.
Does ChoiceOrbit show ads or require an account?
No. The current version has no advertising SDK, login, account system, subscription, or in-app purchase.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “ChoiceOrbit support” so we can route your message correctly.
support@adstarlabs.com