CartRelayCartRelay Support
Find answers about shopping, local data, privacy, and troubleshooting—or contact the Adstar Labs team.
Email support
Send a clear description of the issue to support@adstarlabs.com. We normally reply by email within five business days.
Privacy questions
Read the CartRelay Privacy Policy or email privacy@adstarlabs.com.
Frequently asked questions
Does CartRelay sync lists between people in real time?
No. Lists stay on your device. Sharing sends a point-in-time text or JSON snapshot, not a live shared list.
How do I move a list to another device?
Use Share JSON data, send the snapshot through the system share sheet, then paste it into Import JSON on the other device. CartRelay validates it before adding a new list.
Will importing a snapshot overwrite my lists?
No. A valid snapshot is added as a new list after you confirm the import; existing lists are not overwritten.
Where is my CartRelay data stored?
Your app content is stored in local app storage on your device. CartRelay has no account or cloud-sync service. Depending on your settings, local data may be included in an operating-system or cloud backup.
Can I turn analytics and crash reports off?
Yes. Open the Privacy control inside CartRelay and change your choice at any time. Analytics and crash reporting are off by default and start only after you enable them.
Does CartRelay show ads or require an account?
No. The current version has no advertising SDK, login, account system, subscription, or in-app purchase.
The app closed unexpectedly. What should I send?
Tell us your device model, operating-system version, app version, language, and the steps immediately before the issue. A screenshot can help, but hide anything you do not want to share.
Still need help?
Use the subject “CartRelay support” so we can route your message correctly.
support@adstarlabs.com